American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Oct 14, 2011
Recommend
CEO approval
Business Outlook

Pros

*Excellent environment *Respect between co-workers *Flexibility *Life & work balance *It's an excellent place for gaining experience in financial companies

Cons

*The salary is awful. I get paid 1/3 of what I would for making the same job at any other financial company. *The systems are kinda outdated *Due to the company being enormous, there are several communication issues that could be improved

4.0
Oct 13, 2011

Overall an OK experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Work/Life balance and good vacation time. Great people to work with.

Cons

Very Political at American Express. If you're not part of the "it" crew you will be given up for promotions no matter how well your perform.

2.0
Oct 1, 2011

less than satisfactory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

smart people great products strong brand and reputation

Cons

extremely political lack of trust sr leadership supports it's people at crossroads given the extensive turnover and lack of clear direction

Viewing 18466 - 18468 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.