American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 7, 2010

Great Brand

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great brand to work on, great benefits, exciting products, international flavor, plenty of travel and interaction with global team members

Cons

Stressful environment with aggressive deadlines and tough senior management, lack of work life balance particularly at junior levels and mid-management

3.0
Dec 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Company for personal development, training and growth if you are in the right division with the right manager. Company has a great reputation as a fortune 500 organization.

Cons

Limited mobility due constant downsizing, really low compensation package compared to industry standards. American Express will not promote from within and offer appropriate compensation.

4.0
Dec 2, 2010

AXP

Recommend
CEO approval
Business Outlook

Pros

Pro Family with focus on work life balance, woman interest network Diversity Equal Opportunity Employer Flexible working locations and hours

Cons

Lack of clear strategy and vision Unclear of market trends and force Always a market follower Product innovation is poor

Viewing 18514 - 18516 of 18,632 Reviews

Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.