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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,632 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      3.0
      Oct 7, 2010

      Former Contractor at AMEX

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice facilities. Ability to work virtual

      Cons

      Its who you know in order to get in, or advance.

      4.0
      Oct 4, 2010

      My experience has been fantastic with strong leadership support and guidance for my career development.

      Senior manager, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership concern about individual development and growth, project assignment are clear with individual accountability, and the organization is very collaborative and results-oriented.

      Cons

      The organization is top-heavy, so decision making can be slow and bureaucratic at times. Individual ownership and accountability differs across various managers and their respective leadership styles for empowering their employees.

      3.0
      Sep 24, 2010

      Canadian organization is an after-thought of the US organization which Canada is so tightly bound to.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with, Good pay,

      Cons

      - No vision in certain departments by management. - Transfer too many people from other parts of the world (amex), in canadian positions and don't give employees in Canada a chance to apply. - Canada is extremely tied into the US Org (reporting structures, customers, contracts, etc), but Canada is an after thought in any of the decisions

      Viewing 18526 - 18528 of 18,632 Reviews
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      Glassdoor has 21,990 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.