American Express reviews

4.1

82% would recommend to a friend

(18,642 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very collaborative environment Good training and learning opportunities early in career Interesting exposure to payments, credit, and financial products Benefits and compensation are usually pretty competitive

Cons

Work can be pretty fast-paced depending on team Large company means processes can be bureaucratic Some roles can be very specialized Work-life balance varies by department

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very engaged & help you move in which ever direction you would like within the company

Cons

No cons at this time

Viewing 292 - 294 of 18,642 Reviews

Glassdoor has 22,000 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.