Is American Fidelity Assurance Company a good company to work for?

American Fidelity Assurance Company has an overall rating of 3.8 out of 5, based on over 493 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 70% of employees would recommend working at American Fidelity Assurance Company to a friend and 78% have a positive outlook for the business. The best reviews about American Fidelity Assurance Company have been left by employees working as IT Intern , Intern and Senior Account Manager .

Does American Fidelity Assurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, American Fidelity Assurance Company employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at American Fidelity Assurance Company. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at American Fidelity Assurance Company?

70% of American Fidelity Assurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Fidelity Assurance Company 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at American Fidelity Assurance Company?

Account Manager (83) , Senior Account Manager (18) , Customer Advocate (15) , IT Intern (12) , Intern (11) , Account Executive (10) , Manager (8) , Analyst (7) , Business Operations Intern (7) , Claims Adjuster (7) , Customer Service Representative (7) , Customer Service (6) , Sales (6) , Sales Manager (6) , Sales Representative (6)

What are the pros of working at American Fidelity Assurance Company according to real employee reviews?

"Great Benefits" ((in 52 reviews)); "Great people in the organization and a sense of a team effort to help as many employee groups as possible" ((in 26 reviews)); "Great culture and company" ((in 26 reviews)); "Very flexible and great pay" ((in 25 reviews)); "Great work life balance" ((in 20 reviews))

What are the cons of working at American Fidelity Assurance Company according to real employee reviews?

"Luckily management tries their best to work with you, and PTO during busy season is still accepted, but you will make less commission if you take off during the busy season so be prepared for that." ((in 19 reviews)); "Too many too mention them all; Inept managers with stories about how they got promoted, travel 6 days for months in a row, if you are not BFF with manager you WILL get the absolute worst accounts and struggle." ((in 14 reviews)); "Blatant favoritism" ((in 10 reviews)); "Starting base salary is low but you are reviewed annually with the opportunity of increasing that base including your commision percentage." ((in 9 reviews)); "Long hours at end of year along with constant travel in the 4th quarter." ((in 7 reviews))

What are the top reviewed American Fidelity Assurance Company locations?

Oklahoma City , Indianapolis , South Bend , Fort Wayne , Cleveland , Columbus , Missoula , Little Rock , Denver , Las Vegas , Portland , Atlanta , Lexington-Fayette , Charlottesville , Stillwater , Tulsa , Louisville , Dallas , Cincinnati , San Diego , San Francisco , San Jose , Pittsburgh , Miami , Tampa , Montgomery , Boise , Salt Lake City , Harrisonburg , Norfolk

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American Fidelity Assurance Company

Part of Cameron Group

American Fidelity Assurance Company reviews

3.8

70% would recommend to a friend

(417 total reviews)

Jeanette Rice

85% approve of CEO

78% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Senior management

3.6

Career opportunities

3.5

Work/Life balance

American Fidelity Assurance Company has an employee rating of 3.8 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Fidelity Assurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

417 reviews

3.0

Jan 20, 2026

Depends on location/manager

Account partner

Recommend

CEO approval

Business Outlook

Pros

Relationships with customers and other colleagues Hotel points Airline miles Pay potential

Cons

These really depend on your region/manager: Expectations to leave on Sundays for travel. I had several weeks of being gone Sunday-Friday. High turnover in my region No work/life balance Will keep reps that no-one (other reps, customers) like working with, just because hitting numbers It is not a true hybrid job! Sometimes you get lucky and have a WFH day. No schedule to it. Expectation to be available past work hours during the week for meetings Unlimited PTO, but the culture expects you not to use it unless it is the 4th of July week or Holiday season.

2.0

Jan 15, 2026

Not a Lot of Growth, Unfocused Leadership Team

Senior property manager

Recommend

CEO approval

Business Outlook

Pros

I used to love working here as the day to day was exciting and always something new. Now, I am a bit bored and have been considering moving on to another location.

Cons

No real cons, it is just a lot of the same. Some of our team members have been working here their entire lives which is Awesome! However, we also get a bonus every year based upon our overall production, but we have no control over what we are producing.

American Fidelity Assurance Company Response

4mo

Thank you for sharing your perspective. We encourage you to reach out to our talent management team to learn more about career development opportunities.

5.0

Dec 23, 2025

Great company!

National sales recruiter

Recommend

CEO approval

Business Outlook

Pros

Uncapped commission, additional bonus opportunities, company car, comprehensive benefits, excellent products, Well rewarded for hard work. Great work/life balance. Excellent culture/team environment.

Cons

Traveling on a Sunday for training or meetings.

American Fidelity Assurance Company Response

6mo

Thank you for making time to offer feedback about your position with American Fidelity!

Viewing 16 - 18 of 417 Reviews

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Customer Service Complex Bilingual Representative

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American Fidelity Assurance Company reviews

Ratings by category

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Reviews by job title

Depends on location/manager

Not a Lot of Growth, Unfocused Leadership Team

Great company!

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