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American Income Life

Part of Globe Life

Engaged Employer

American Income Life reviews

2.8

36% would recommend to a friend

(4,199 total reviews)
avatar

Steven K. Greer

62% approve of CEO

35% positive business outlook

American Income Life has an employee rating of 2.8 out of 5 stars, based on 4,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Income Life employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 7, 2025

Old Leads

Recommend
CEO approval
Business Outlook

Pros

The management team is encouraging.

Cons

The leads are recycled. Half the people I got to answer the phone said they had spoken to a rep half a dozen times already.

avatar
American Income Life Response
10mo
Thank you for your thoughts. We continually try to improve agents’ experience, and feedback like yours will help make that possible. Best wishes going forward.
1.0
Jul 11, 2024

Pyramid scheme

Recommend
CEO approval
Business Outlook

Pros

Work from home or anywhere

Cons

Misleading about job description and pay. The company uses bait and switch tactics on its customers to make a sale. You work 10 hours a day every day including weekends. Management always blames you for everything, it's never them or there 10 year old leads. You're basically working for free everyday making them money.

avatar
American Income Life Response
1y
Thank you for your feedback and for your contributions to our AIL team and customers. We’re disappointed our agent position isn’t currently meeting your expectations. Your experience does not represent our training and management style and we apologize that you aren't being given the proper support. We invite you to send us the agency location and include this review and anything else relevant to your experience to feedback@globelifeins.com so that we can investigate your situation and help improve our agents' path to success. We look forward to hearing back from you soon.
1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Clerical work & you don’t have to talk on the phones all day long.

Cons

The training is not structured well & does not set you up for success. Supervisors are all over the place and they don’t conduct one on one meeting to see how you’re progressing. I worked they for little less than a year and only can remember my supervisor meeting with me 2 times. Not to mention they are unrealistically STRICT about attendance, but fail to provide with an attendance policy for you to abide by. It’s doesn’t matter how well you do your job or what unfortunate even t happens in your life. They don’t care they will fire you for being 2 minutes tardy. There is no grace period for your attendance and if you come in early to prevent from being late/tardy you will not get paid for it not will it cancel out for the times you weren’t able to clock on time. They treat you like a robot not employee, better yet a human.

Viewing 340 - 342 of 4,199 Reviews

Glassdoor has 5,230 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.