Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,278 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 49% of employees would recommend working at American Red Cross to a friend and 46% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at American Red Cross?

49% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (41) , Team Supervisor (41) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 427 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 235 reviews)); "Great Coworkers and Supivisors" ((in 115 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 86 reviews)); "Organization has a great mission" ((in 68 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 318 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 291 reviews)); "Long hours and often with short notice due to emergencies." ((in 143 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 127 reviews)); "leadership is poor and not supportive" ((in 111 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Baltimore , Omaha , Dallas , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

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American Red Cross

American Red Cross reviews

3.3

49% would recommend to a friend

(4,620 total reviews)

Gail McGovern

67% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Work/Life balance

2.8

Senior management

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Dec 19, 2012

Great Mission and people

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great environment, people and mission

Cons

Can be frustrating to get things done because of its size

4.0

Dec 18, 2012

Donor specialist tech whole blood

Donor tech

Recommend

CEO approval

Business Outlook

Pros

Changing environment with different sites.

Cons

Salary, mileage reimbursement, benefits, management.

1.0

Dec 14, 2012

Poor Leadership, no respect for family life-St. Louis

Donor recruitment representative

Recommend

CEO approval

Business Outlook

Pros

Bonuses and pay are extremely good for a non-profit if the territory that you get is set up to succeed. Team enviornment at the employee level and within Phlebotomists and Donor Recruitment Representatives. Great way to network and meet people in your community.

Cons

Managers and Directors are extremely out of touch with the work put in by Recruitment Reps and Phlebotomists. Employees work very long hours and often 7 days a week. Employees are expected to answer their phones and emails immediately at all hours. Directors and Supervisors cause conflicts between Phlebotomists and Recruitment Reps. Everything is about money when it should be about helping the sick. Say they believe in diversity, but they don't understand diversity.

Viewing 4378 - 4380 of 4,620 Reviews

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American Red Cross

American Red Cross reviews

Ratings by category

Ratings by demographic groups

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Great Mission and people

Donor specialist tech whole blood

Poor Leadership, no respect for family life-St. Louis

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