Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,276 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at American Red Cross to a friend and 47% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (41) , Team Supervisor (41) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 420 reviews)); "Some benefits were good like tuition reimbursement and admin leave." ((in 233 reviews)); "Great Coworkers and Supivisors" ((in 108 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 78 reviews)); "Organization has a great mission" ((in 65 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 326 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 288 reviews)); "Long hours and lots of work" ((in 146 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Baltimore , Omaha , Dallas , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

American Red Cross reviews

3.3

50% would recommend to a friend

(4,619 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,619 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Dec 29, 2009

Great mission, but old guard needs to leave

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best reason to work at the Red Cross is the sense of satisfaction that you get knowing that you - in some small way - helped to improve someone else's life.

Cons

Like most large non-profits, it suffers from intense bureaucracy that is perpetuated by an "old guard" middle- and upper-management. Most of these directors / managers are ill-equipped to innovate and change business practices largely because of poor emphasis on professional development. Additionally, those that do seek to innovate and change quickly leave - either because of the organizational conflict they stir up or out of frustration.

3.0

Dec 28, 2009

It's a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Mission, Decicated Volunteers, great benefits

Cons

Poor work/life balance. Lack of systems and IT to support local work

1.0

Dec 22, 2009

A place where you are taken for granted.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I origainally liked the idea of working for a humanitarian organization like the Red Cross, but after three years of employment, i have never been so disgusted for this so called "non-profit" organization.

Cons

Inability to accomodate a life outside of work. Will not accomodate employees schedule who wish to further education. Incompetant managers who exhibit an extreme lack of communication. Promotions are basically not an option. Management does not take responsibilty for their actions. Misuse of company funds. Equipment is in poor condition and technology is outdated. I have personally never worked for such a disorganized company in my entire life. I was quite surprised that a company such as the Red Cross, who stand for humanitarian causes, treats their employees the way that they do. They are a disgrace.

Viewing 4570 - 4572 of 4,619 Reviews

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