HQ needs a complete makeover. Instead of laying off employees every quarter, HQ should reevaluate its leadership. The organization is also stuck in the past, refusing to move along with the times. It lacks a connection with the younger generation, who will eventually be their key financial supporters. Total lack of respect for chapter employees, the ones who are out in the field and doing all the grunt work. Employees who hold leadership roles do not respect their lower rung employees. Lack of growth potential, no encouragement to succeed.