Is American Red Cross a good company to work for?

American Red Cross has an overall rating of 3.3 out of 5, based on over 5,273 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 50% of employees would recommend working at American Red Cross to a friend and 47% have a positive outlook for the business. The best reviews about American Red Cross have been left by employees working as Lifeguard , Blood Donor Ambassador and Internship .

Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 432 reviews)); "Good benefits and meet lots of cool donors." ((in 235 reviews)); "Great Coworkers and Supivisors" ((in 111 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 83 reviews)); "The mission is great and fuels progress" ((in 59 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 319 reviews)); "Pay is low and there is an expectation to be thrown into the job very quickly." ((in 296 reviews)); "Long hours and lots of work" ((in 137 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 132 reviews)); "leadership is poor and not supportive" ((in 109 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

What are the top reviewed American Red Cross locations?

Washington , Charlotte , Philadelphia , New York , Los Angeles , Portland , Atlanta , Saint Louis , Douglasville , Columbus , Saint Paul , Omaha , Dallas , Baltimore , Chicago , Detroit , Pomona , Cleveland , Tucson , Louisville , Salt Lake City , Richmond , Nashville , Boston , San Diego , Madison , Dedham , Norfolk , Lansing , San Francisco

American Red Cross reviews

3.3

50% would recommend to a friend

(4,616 total reviews)

Gail McGovern

69% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,616 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Jan 23, 2016

aa

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

12 year employee, employees fabulous

Cons

For a company in financial stress, restructured the organization charts to add more directors. After 2 years and still bleeding money decided another re organization which impacted secretaries like myself not the unnecessary newly added directors whom jobs were redundant to lower staff already doing that job. I would have recommended arc 7 years ago, today no way. There will be a knife in your back eventually.

3.0

Jan 21, 2016

Acquisition Planning and Scheduling Calendar Assistant

Acquisition planning and scheduling calendar assistant

Recommend

CEO approval

Business Outlook

Pros

We have a wonderful mission.

Cons

Higher executives do not make decisions that best fit. They never ask for input, they just send orders down and never really understand if the orders are achievable or even doable in our system of record.

1.0

Aug 31, 2015

The Brand is the only thing going for it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The brand of the American Red Cross is the only positive thing about the organization.

Cons

The organization is inefficiently managed and seems to hold onto people who offer little value and are not very smart. With this strategy over the years, the Red Cross is bleeding revenue and was not ready for the competition and the challenges ahead of time. The brand portrays a warm and fuzzy, caring organization, but it is a corporation with a non-profit status. For those unfamiliar with what non-profit means, it just means they do not pay taxes on profit. The RC has laid off people who have spent decades there, just before Christmas. It is as heartless as any other corporation.

Viewing 55 - 57 of 4,616 Reviews

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Jobs at American Red Cross

Blood Collection Staff – Customer Service

Community Volunteer Engagement Senior Specialist

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Blood Collections Staff-Customer Service