American Tower reviews

3.8

77% would recommend to a friend

(823 total reviews)
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Steve Vondran

69% approve of CEO

71% positive business outlook

American Tower has an employee rating of 3.8 out of 5 stars, based on 823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

823 reviews
3.0
May 18, 2011

a serious pressure-cooker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a great benefits package and the work space environment is comfortable and accommodating. Team members worked well together and it was a healthy interactive atmosphere with little back-biting.

Cons

I have never felt so much pressure to make the 'right' decision all the time. They allow little room for common human error and you are expected to anticipate even the 'unknowns' and have a plan. Every decision seems to be make or break and it creates a tense environment. In dealing with HR I found little compassion for personal circumstances, they react straight out of their manual - "this is what we can do and that is all" .

2.0
Mar 10, 2010

Good, growing company but more leadership needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is very customer focused and most employees are helpful and willing to work together to solve problems.

Cons

Strong lack of leadership, bad communication, favoritism, and heavy micromanaging within the lower ranks.

Viewing 604 - 606 of 823 Reviews

Glassdoor has 1,267 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.