American Tower reviews

3.7

76% would recommend to a friend

(822 total reviews)
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Steve Vondran

69% approve of CEO

70% positive business outlook

American Tower has an employee rating of 3.7 out of 5 stars, based on 822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Tower employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

822 reviews
1.0
Jul 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Modern offices, independent work environment, great location from home

Cons

Training is a joke (bad scheduling, jumped from conference room to conference room); no real direction - as a contractor I was put in a fishbowl of interruptions while my coworkers was in a quiet environment so we couldn't coordinate our projects. Also had another contractor CONSTANTLY interrupting me to teach me her job simply by imitating the steps of her project (i.e. she shows us one step, then we each sit down and imitate the step) when all I needed was a step list; also, would be "reasonable" for those of us who have to drive to get alternative schedule (even just a few days a week)

1.0
Jun 29, 2014

Penny Pay Produces Poor Performance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of American Tower is the day you walk out the door for good!

Cons

I should have known better than to accept when I was offered my position and attempted to negotiate a minute pay increase. I was told, "It's non-negotiable," which pretty much sums up working at American Tower. From the day I started until the day I left, they were concerned about numbers (as in more pay for upper management and horrible salaries from middle-management down). CEO Jim Taiclet earned more than $12 MILLION in 2013; Chief Financial Officer Tom Barlett earned more than $4.5 MILLION in 2013; President Steven Marshall earned more than $4.2 MILLION in 2013; Exec. VP William Hess earned more than $4 MILLION in 2013; and Exec. VP Edmund Disanto earned more than $3.8 MILLION in 2013. The company scrimps in regard to across-the-board company salaries - again for middle management and below - and tends to hire fresh-out-of-college graduates who will work for pennies on the dollar - only to leave at the first growth opportunity. As for customer service, I worked with great people, who cared about the industry and client goodwill; however, with the limited resources (as in too few people for too great a workload), staff just could not provide the "premium" level of service on which American Tower supposedly prides itself. It is a shame that American Tower does not understand the simple concept, "You get what you pay for." Their executives seem to ba$k in the glow of that knowledge.

1.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Exciting growth at the company - Stock doing well

Cons

- Management is very old school, and you are constantly micromanaged, as they have no trust in their employees - No flexibility - A " I must see you in your seat working" mentality - No real culture (yet during the interview process you hear about the great culture) - Compensation is not comparable to other companies in the area

Viewing 760 - 762 of 822 Reviews

Glassdoor has 1,266 American Tower reviews submitted anonymously by American Tower employees. Read employee reviews and ratings on Glassdoor to decide if American Tower is right for you.