American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
5.0
May 27, 2017

AW Corporate review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commitment to Safety, Participation in the Environmental Protection Agency Fourth Unregulated Contaminant Monitoring Rule Program, Investment in new and updated infrastructure

Cons

Potential to need to work during time off due to emergencies

3.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

People are great. Always have something to do. Challenging job. Great benefits. Honestly, I've never been happier with another company.

Cons

The pay is under what it should be. Especially for maintenance. They have roughly 9 operators. If one calls out there is someone to fill their spot. If I call out, nobody can do my job. I get called in on occasion at 1am cause the plant shut down. I'm really 24/7. I feel I should be compensated accordingly.

5.0
Mar 20, 2017

Short title for review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

American Water has great employees

Cons

I have nothing bad to state about American Water

Viewing 532 - 534 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.