American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
4.0
Jan 9, 2017

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dedicated employees working to solve problems.

Cons

Sometimes too much emphasis on the financials and employees and operations may suffer.

3.0
Nov 28, 2016

Csr3

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice cummute to my home

Cons

Mandated overtime without prior notice

4.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities to get involved in projects and grow within the company. Great support from leadership team (CEO, CFO & CTO) to invest in emerging technologies and build in-house advanced technical skill set. New CTO driving big effort to build synergy between IT and business. Great benefits (Health, 401K, PTO etc.) Training opportunities to advance your skill set Work from home option

Cons

Goal evaluation criteria changes almost each year. Communication across company could be improved.

Viewing 538 - 540 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.