American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
Oct 17, 2016

Old culture

Recommend
CEO approval
Business Outlook

Pros

The regular employees are easy and to work with a nice management and upper management seem out of touch though.

Cons

They have Old outdated philosophy although trying to move system on to new technology there still dealing with old world utility culture

3.0
Sep 29, 2016

Billing Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, we are union employees

Cons

This is a customer service center, high stress, fast pace.

4.0
Sep 20, 2016

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Long career opportunities, chance for advancement, many options, great benefits.

Cons

No cons at the moment.

Viewing 544 - 546 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.