American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
1.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

At the time of my employment, the good benefits and generous time off policies were a hold-over from a previous European owner (before the stock went public).

Cons

They post job openings that they never intend to fill as a means of holding money in their budgets they would otherwise lose.

3.0
Sep 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Stable job and industry. Get out of office. Outdoors.

Cons

Union is tough to work with at times. Supervisors didn't work OT that much. Weekends and holidays are a must though.

2.0
Sep 12, 2024

Challenging

Recommend
CEO approval
Business Outlook

Pros

Good pay and Benefits and retirement

Cons

Company expects to much of their frontline employees. The Frontline workers are constantly scared to make the smallest mistake because they will have to go through a company investigation that takes weeks or months to complete. More than likely they will be fired over something as small as a scratch on a truck.

Viewing 64 - 66 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.