American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
5.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The company really cares about their employees

Cons

There are none to list

1.0
Apr 23, 2024

Not What It Used To Be

Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, office space, some coworkers, view

Cons

The workplace environment has undergone drastic changes, with executive management increasingly focused on results at the expense of employee well-being. While expectations for performance have escalated, wages have failed to keep pace with the rising cost of living. Annual raises, if received at all, are typically a mere 2%, hardly enough to make ends meet. Moreover, the toxic atmosphere cultivated by management has made navigating daily tasks a challenge. Chaos reigns supreme, and toxicity permeates every interaction, making it difficult to thrive professionally. For those nearing retirement, leaving may seem unfeasible, leaving them trapped in an environment that prioritizes profits over people. Overall, the combination of stagnant wages, unrealistic expectations, and a toxic culture make this workplace a challenging and unrewarding environment.

2.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, the work is pretty easy.

Cons

Management is terrible there is a lot of discrimination and favoritism preventing you from flourishing.

Viewing 82 - 84 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.