American Water reviews

3.6

64% would recommend to a friend

(617 total reviews)

John Griffith

65% approve of CEO

58% positive business outlook

American Water has an employee rating of 3.6 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

617 reviews
2.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Environment, Co-Workers, Products... This place has such great potential for growth from both the business development and human resource aspects. Their presence in a community creates living wages that are the life blood of those communities.

Cons

Technology, Marketing Management from Corporate to Lower level is rife with poor decision makers and adverse business implementation that include ethical decision making. Playing one call center against another...

5.0
Dec 1, 2016

Technology Groups

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO, CFO and CTO are focused on making this a dynamic company. The company has placed a special emphasis on safety and technology to equip employees in better serving existing and future customers. Amazing new headquarters being built in Camden that will bring a lot of employees together under one roof.

Cons

When change occurs, the rate of change can be intimidating. More needs to be done to keep people at all levels in the loop.

3.0
Jun 3, 2016

CSR

Recommend
CEO approval
Business Outlook

Pros

Great Benefits and all the over time you want for the most part

Cons

Upper management does not care about you

Viewing 154 - 156 of 617 Reviews

Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.