Americaneagle.com reviews

3.8

69% would recommend to a friend

(7 total reviews)

Tony Svanascini

74% approve of CEO

68% positive business outlook

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7 reviews

Reviews about "Diversity & Inclusion"

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1.0
Mar 4, 2026

Modern-day sweatshop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some people on the team are fantstic professionals

Cons

- Sweatshop-like culture focused almost entirely on billable hours. The entire culture revolves around squeezing as much billable time as possible out of employees. - Extreme micromanagement of daily work - Mandatory time tracking of every task over 5 minutes - 90%+ billable expectation creates constant pressure - Required to justify why tasks take “too long,” regardless of realistic workload. If something takes longer than expected, you’re required to explain yourself. Project Managers often don’t care about realistic time estimates, only about keeping hours within budget. - Family-owned structure feels like nepotism and insider favoritism. “Family-run” in practice means the same inner circles and clans hold power. Advancement and influence feel heavily tied to connections rather than merit. - Minimal raises and a weak, non-transparent review process - HR is overly involved and management often hypocritical. Management often preaches values they don’t practice. Clear disconnect between leadership messaging and day-to-day reality. - Remote work is only a privilege to a selected few.

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Americaneagle.com Response
4mo
Thank you for your feedback. At Americaneagle.com, we are dedicated to creating a productive and upbeat workplace. We would like to address your concerns because we believe they do not accurately reflect the experience of our valued employees. Our management approach prioritizes trust and collaboration, not micromanagement. Time tracking is a standard practice in our industry, designed to ensure transparency and respect for our clients by accurately billing for the work performed. This approach allows us to maintain the high standards our clients expect. Advancements and promotions are determined by performance, work ethic, and merit rather than personal ties. We take pride in recognizing and rewarding employees who demonstrate dedication and excellence in their roles, regardless of “who they know." We are also proud of our HR professionals, who are actively involved to ensure employees’ concerns are heard and addressed, fostering a supportive and inclusive workplace. Additionally, in order to provide our employees with constructive criticism and growth opportunities, our review process is comprehensive and transparent. The characterization of a "sweatshop" is incompatible with our corporate culture. We provide flexibility, including remote work options, and place a high priority on work-life balance. Our leadership team is approachable, and the ownership maintains an open-door policy to ensure employees feel heard and valued. We are proud of the respect and care we show our team members. We are always looking to improve and welcome feedback because it helps us grow as an organization. If you would like to discuss your concerns further, please feel free to reach out to us directly.
1.0
Feb 9, 2025

The Reality of Working Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work with clients in a variety of industries

Cons

This company has a deeply ingrained "boys’ club" atmosphere, where favoritism runs rampant, policies change depending on who you are, and being part of the inner circle is everything. If you're not in with the right people, you're essentially invisible. What they call an HR department is a perfect example of this. It’s a group of people who are there because they know someone, not because they have any real expertise. Another example is the person supposedly responsible for getting new hires up to speed - she has zero professional experience and doesn’t know the first thing about the day-to-day work. It's baffling how someone with no real qualifications or relevant experience lands such a critical role, but I guess when you’re factor in the family, it all makes sense. When new hires ask basic, legitimate questions—such as where to bill their time for a bathroom break, or which client will cover the five minutes spent getting coffee—they’re met with confusion and vague responses. These questions aren’t trivial either; they’re critical because employees are trying to navigate a system where it's required to bill for every single minute of their workday. If you're not billing for 8 hours, you're expected to make up for it, all while still getting paid for just 8 hours. The so-called "culture" of this company is a complete illusion. The company prides itself on being collaborative and innovative, but there’s no collaboration to speak of. People don’t work together, and there’s no space for creative or innovative thinking because everyone is bogged down by the constant pressure to bill more hours. Client collaboration is a non-starter unless you’re fortunate enough to have a client with surplus hours to burn—otherwise, forget it. The glowing reviews from executives and VPs are laughable. It’s obvious these are scripted, likely written by the same "HR" department that has no idea what’s going on in the day-to-day operations. They seem more focused on pumping out fake praise than actually listening to the real feedback of their employees, which is telling. When you see management scrambling to control the narrative online while completely ignoring employee feedback in surveys or meetings, you know something is seriously off.

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Americaneagle.com Response
1y
Thank you for your feedback. At Americaneagle.com, we are very proud of our positive workplace culture, talented team, and over 30 years of success built on accountability, collaboration, and innovation. Women hold key leadership positions, and our experienced HR team is deeply committed to fostering growth and professional development. Our CTO plays an active role in the hiring process and is extensively involved in business operations and customer success. The same hands-on dedication is reflected in the efforts of our owners, directors, and department managers, all of whom work tirelessly to ensure successful outcomes. We’ve never been a company that places excessive importance on titles. Instead, people here are recognized for the successful customer projects they’ve contributed to over the years. More important than any title is having a team filled with individuals who genuinely care about our customers. We encourage open communication. Our owners and top management regularly engage with employees, fostering a culture where feedback leads to meaningful improvements. Our exceptionally low turnover—well below the industry average—demonstrates the strong opportunities and supportive environment we provide. We proudly recognize excellence, offer annual salary increases and excellent benefits, and establish clear career paths with extensive training resources to help our employees. While we welcome honest feedback and are happy to address concerns, your viewpoint does not reflect the experiences of the majority of our employees. It’s possible that Americaneagle.com may not be the right workplace for you, and we respect that. Thank you for your contributions, and we wish you all the best moving forward.
3.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Good place to start a CS career and pick up a lot of skills. Company is definitely growing, they are always hiring new people each month. Team environment is okay and full of experienced talented people.

Cons

Disrespectful HR team. They do not respond to emails when necessary, especially for resources after working there. Not much diversity amongst the people working there. Holding mass gatherings during the pandemic, which were risky. Most importantly, people don't establish a friendship outside of the company workflow. The company doesn't do enough to build bonds between people other than just work.

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