Americor reviews

Benefits suck. Health insurance was expensive. PTO was hard to earn. Most people earned about 1 day off per month. They don't accept doctors notes if you're sick. Pay structure sucks unless if you're on commission, then that's up to your efforts. There is little room for advancement. Unless if you're in upper management. The directors have all worked together at previous companies and they seem to move around together. They create ambiguous positions for their friends so that they can have more pay, while the hourly employees get screwed. They have done massive layoffs, over 250 employees in the past 3 months and then turn around and want to hire and talk about it's such a great company to work for. Why not rehire those that were laid off? They have started outsourcing their sales and customer service teams to groups in Jamaica, India, and other parts. They hire contract employees to offset some of the layoffs. Upper management forces their supervisors and coaches to leave positive reviews on here. Especially the customer service department and recruiters.

High turnover. You will go through 2-3 weeks of training and than have to pass what they call combine as an introduction to the sales floor. My time there, I will say 20-30% do not make it through combine, but they do help you and give you every chance to make it. You need to convert 1 out of 7 people that you pitch to to be successful. These calls are people typically looking for personal loans or to a lesser extent, consolidation loans. You must convert these into debt resolution. Debt resolution is better than a loan in my opinion and might be someone's only option left, but still is expensive and once enrolled into it you are committed and will not be able to take out any new credit until the program is complete or nearly complete. I am a firm believer in it however and so is Robert Herjavec from Shark Tank. The environment is a call center that is very micromanaged, but most seem to get used to it eventually. I had a difficult time however adapting to a call center environment that is very micromanaged. Once you graduate combine, you are invited onto a sales team and now must first make 15 enrollments your first month followed by 20 the next month, or you will be written up and/or possibly terminated. There are better call q's that you can achieve if you do well in the beginning months.