Ametros reviews

3.9

79% would recommend to a friend

(60 total reviews)
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Porter Leslie

90% approve of CEO

79% positive business outlook

Ametros has an employee rating of 3.9 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ametros employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

60 reviews
1.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Ametros does seem to do a good job with work life balance and supporting work from home.

Cons

If you're smart enough to be reading this, you're too smart to work here. Total High School Experience, the only thing that matters is what click you’re in and of the clicks and the cool kids click is only for those who worked at a certain company previously who are never wrong about anything. Zero business experience for any of the leadership and their desire to be popular means decisions change sometimes hourly. Salary and Benefits are well below normal expectations and their philosophy is that employees are simply a commodity fire those with experience and push those responsibilities down the org chart. Of course they tell us how important we are, right before they announce a new round of lay-offs and offshore outsourcing. Sure they have hired some really skilled people, and every time they point out how incompetent the cool click is, they are fired almost immediately. If need a job desperately take it, they will love feeling like they control you...but don’t stop looking.

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Ametros Response
5y
I first want to thank you for being open, candid, and transparent on your personal experience at Ametros. I hope it is clear that we are very open and interested in feedback on the company, our employees’ experience, and how we can all be better managers, leaders, and colleagues. We take that feedback and challenge seriously. We have never intentionally prioritized excluding employees and will certainly continue to look at ways to make sure that Ametros is a place where everyone feels included and that their contributions are impactful. We have all been remote during the COVID pandemic for the past 7 months doing our very best not only as a company but as a nation to take care of each other, employees and to run companies and businesses in ways that were never contemplated. As I’m sure you are aware, this year Ametros adjusted its goals across all departments to make them more attainable, accelerated full-year bonuses for the entire organization and has been working incredibly hard to ensure our employees feel safe, healthy, and connected to the entire organization, be it through bi-weekly all hands meetings, monthly town halls, or the work that our self-run Culture Committee has organized for everyone in the company to participate in and provide their thoughts. While you are accurate that Ametros was forced to make some cuts during the pandemic, we have added back employees here in the United States faster than many companies. Ametros has not reduced salaries for a single employee and has actually hired incremental employees in the United States since April. There are times when difficult decisions need to be made and terminations are necessary but I would hope it is clear that we have done everything to ensure we can continue to add jobs that would have otherwise not been available in the United States. I know that we, like everyone, have much work to do and we will take the feedback and finds ways to improve. We have successfully grown the company over 50%+ over the past 5 years straight and are expected to grow the company again in 2020. With all this growth comes challenges. And, you are right that successfully growing the company is not enough. We took feedback seriously on being strategically aligned, and this year worked with all stakeholders in the company to design our Strategic Alignment plan, which keeps our core areas of focus for the company and which we discuss routinely and at every Town Hall meeting to make sure we are aligned and on track as a company. We will continue to do more. Thank you again for the feedback and I am hopeful that we can enhance and improve your experience at Ametros. Please feel free to reach out to me directly if you would like and I would be glad to discuss your concerns in more detail and listen to your suggestions on how we can do better.
1.0
Oct 28, 2019

Please be aware of this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people are hard working & friendly. Good snacks and company outings. Good benefits package as well.

Cons

The company used to be a great place to work. Recently with the exploding growth which can be exciting, turned into a sloppy mess. Management says one thing one minute, than switches up the next minute. No consistency amongst management. If you are never consistent, how do you expect your employees to be consistent? Some departments have gone through various mangers in only a few short months, this creates a lot of instability. People are hired and fired like clock work. Everything at Ametros is done last minute. Especially in the Sales operations and member service side. Procedures pretty much change every day in these departments. Please be aware of this before applying. Ametros prides itself in being “fast paced”, that actually translates to managers changing a whole system from one day to the next. There are people who are promoted without experience and or knowledge of the workers’ comp system, which is why management is a mess to begin with. Anyone who is applying, please look at the most recent reviews and listen. Like another review said all upper management is white, absolutely no diversity.

5.0
Jan 25, 2021

Wonderful company

Recommend
CEO approval
Business Outlook

Pros

The hiring process was super fast and so easy. I spoke to Katie first and she was extremely clear as to what the job was and what the job duties were. Upon being hired, multiple employees reached out to me to welcome me to the company. Everyone here is so friendly and is willing to help with anything. Everyone here works as a team, which I have never experienced anywhere else. Katie set up a meeting with me after my first 60 days here just to simply check in and see how I was doing. I would HIGHLY recommend this company!

Cons

Nothing I can think of

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Glassdoor has 63 Ametros reviews submitted anonymously by Ametros employees. Read employee reviews and ratings on Glassdoor to decide if Ametros is right for you.