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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      74% would recommend to a friend

      (1,023 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      1K reviews
      3.0
      Jan 3, 2017

      Good but not great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great and the atmosphere is for the most part laid back. Very good benefits and vacation time as well. No micro management. They put the customer first which is a plus in this line of work. Decent profit sharing bonus. Flexible job.

      Cons

      Claim volume and salary. They are way under market for salary. Managers carry a large claim load as well as managing 6+ other people. The company tends to do business "old school" and there are a lot of pretentious meetings and dinners with upper management in which they take your feedback, but not much is done to solve the problems voiced by the staff. It's a dog and pony show. They claim to offer a pension plan, however it is aweful. Don't count on it to retire!

      4.0
      Dec 26, 2016

      Associate Sales Representative

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Run by good people! Manager of Austin branch is a smart, kind person. Direct supervisors-"account managers" the experienced older ones are awesome, younger ones aren't.

      Cons

      It's a call center: they evaluate and write you up for everything, it's demeaning and good people leave often because of it.

      3.0
      Dec 7, 2016

      Claims

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They try hard to boost morale. They truly want the customer to be satisfied and give you the authority to make that happen. Good benefits package. (health, dental 401k) Profit Sharing based on yearly company performance

      Cons

      Low salary. They claim the benefits make up for it. Unmanageable workload Managers that don't want to be bothered Team Leaders that are lazy, distracted and unqualified Strict schedule. No leniency for even 1 min late. Too much lazy dead weight bringing down the claims department. Hard working claims reps are not recognized and then must pick up the slack for the habitually lazy.

      Viewing 844 - 846 of 1,023 Reviews
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      ReviewsAmica Insurance reviews

      Glassdoor has 1,073 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.