Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,073 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 204 reviews)); "Atmosphere and people are great." ((in 71 reviews)); "Coworkers are great and makes the day go by fast." ((in 43 reviews)); "Great training and great surpevisors." ((in 40 reviews)); "Good work life balance in here" ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 49 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 31 reviews)); "No way to work from home." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,023 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,023 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Mar 13, 2021

Need to be Married to the company to succeed in management.

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, Success Sharing Bonus

Cons

To move up in management positions you have to be mobile country wide.

Amica Insurance Response

5y

Thank you for your review and the comments you shared about our benefits and success sharing bonus. We’re always listening and we appreciate the feedback you shared about relocation and advancement as well. Please know that we regularly review and update our career lattice to help provide additional opportunities to our employees. If you’d like to share additional feedback about advancement with us, please feel free to discuss this with your direct supervisor or manager, or email us directly at employeefeedback@amica.com. Thank you.

5.0

Mar 12, 2021

Excellent Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company culture, solid benefits, lots opportunity to grow and develop, great people

Cons

None to mention here at this time.

Amica Insurance Response

5y

Thank you for your review and recommendation! We’re so glad to hear that you’ve had a great experience with us for more than ten years, and we appreciate your comments about Amica’s company culture, benefits and opportunities to grow. Thanks again!

4.0

Mar 7, 2021

Overall: Great company

Associate account representative

Recommend

CEO approval

Business Outlook

Pros

Amica has great benefits, local office had great coworkers, management is good!

Cons

Supervisors/Upper management are tough, they care more about money/making a sale then anything

Amica Insurance Response

5y

Thank you for your review and the kind words about Amica’s benefits, employees and management! We appreciate you taking the time to share this on Glassdoor. If you have any additional feedback you’d like to share with us directly regarding your experience with supervisors or upper-management, please feel free to email us at employeefeedback@amica.com so we can get in touch. Thank you.

Viewing 850 - 852 of 1,023 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative - Lisle, IL

Amica Insurance

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Need to be Married to the company to succeed in management.

Excellent Company

Overall: Great company

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