Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 197 reviews)); "Atmosphere and people are great." ((in 72 reviews)); "Coworkers are great and makes the day go by fast." ((in 38 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 50 reviews)); "Low pay and busy work mostly" ((in 45 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 33 reviews)); "No way to work from home." ((in 25 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Skip to content Skip to footer

Notifications

Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(296 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Dec 23, 2025

Great Company, Fantastic Career

Sr property claims supervisor

Recommend

CEO approval

Business Outlook

Pros

Amica is a great company with strong values, excellent compensation, and a culture that treats people with respect. Leadership is competent and ethical, diversity and inclusion are taken seriously, and there are real opportunities to build a long-term career. Training is extensive, expectations are clear, and the company delivers on what it promises.

Cons

From the claims perspective, work-life balance can be challenging. Workloads and emotional demands can be high, and it can be difficult to fully disconnect outside of work hours. Over time, this can lead to burnout for employees in high-volume positions.

Amica Insurance Response

6mo

Thank you for the five-star review and recommendation! We greatly appreciate hearing your positive feedback about our compensation, values, training, and company culture. When it comes to your experience with work-life balance in claims, we’d welcome the opportunity to learn more about your experience and the advice you shared with us. Could you please email us at employeefeedback@amica.com? Thank you again!

5.0

Oct 24, 2025

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits, salary and company culture

Cons

Hours and opportunity to advance

Amica Insurance Response

7mo

Thank you for the five-star review, recommendation, and positive feedback about our benefits, compensation, and company culture! Regarding opportunities for advancement, please note that if you have any questions about the opportunities available to you, you are welcome to speak with your manager to learn more. We are also happy to discuss this with you directly if you email us at employeefeedback@amica.com. Thank you again!

5.0

Oct 17, 2025

Great

Life sales

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great pay if you are consistent

Cons

Not many cons in the short time i was there

Amica Insurance Response

7mo

Thank you for the five-star review and comments about our compensation and benefits! If you’re interested in sharing any other feedback with us directly, please feel free to email us at employeefeedback@amica.com. Thank you again!

Viewing 7 - 9 of 296 Reviews

Jobs at Amica Insurance

Enterprise Infrastructure Service Manager

Associate Customer Care Representative - Lisle, IL

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative