Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 205 reviews)); "Atmosphere and people are great." ((in 68 reviews)); "Coworkers are great and makes the day go by fast." ((in 43 reviews)); "Solid company with excellent reputation and training." ((in 38 reviews)); "Good work environment" ((in 24 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 52 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 50 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 34 reviews)); "Then you get penalized by having 1 of your 2 work from home days taken away because you can't meet unrealistic expectations." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jan 4, 2015

Could not be better.

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

- Good opportunity for advancement if you're willing to relocate. - Considerable amount of job autonomy. - Excellent management and supervisory staff. - Freedom to set your own schedule. - Most work is performed remotely. - Always encountering new and challenging situations. - Excellent benefits.

Cons

- Base compensation, aside from benefits, is likely on the low end for the industry. - The company can be slow with technological progress.

2.0

Dec 31, 2014

Don't expect a promotion

Associate account representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, nice little perks like gift cards, etc.

Cons

Workers are treated like robots, you are never allowed to talk about the real problems in the company..management does not want to make the problems better..they only want everyone to stay quiet. put up with it, and do their jobs. Total lack of communication from management to the workers who deal with the customers every day. I worked very hard in my 5 years at the company, and never got a promotion. Very dissapointing.

5.0

Oct 19, 2014

Great company with great opportunities!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is great and there are really good opportunities for advancement for those who stay mobile throughout their career. Access to upper management is surprisingly easy and encouraged, which leads to engaged employees. Have always felt like my career goals are supported and encouraged at all levels. This is really a place where you're a part of something and not just a number amongst others. Employees can really make a name for themselves with the way management manages the talent pool.

Cons

Some positions can be challenging, but each one has gotten better than the last. The importance of these challenging roles is not unnoticed, and employees are rewarded because of this. Overall, pros really outweigh any cons in my opinion!

Viewing 946 - 948 of 1,022 Reviews

Jobs at Amica Insurance

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Amica Insurance

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Could not be better.

Don't expect a promotion

Great company with great opportunities!

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