Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Start pay is good, willing to train you even without previous insurance knowledge and experience. They pay for the class needed and licensing tests.

Cons

Training stinks, much of it was taking turns reading the policies. They monitor the agents constantly, even the reps that have 20 plus years experience are forced to sit with the manager each month and listen to 3 phone calls chosen at random. Then the manager will "coach" you on ways you could have done better and things you did wrong. If you are a male, this is the place to be. The male employees seem to have different rules and regulations. They can be out constantly or get behind on work and that is ok. I'm not sure why, I think it is because there are so few males in this office. If you go to work and don't feel well, you can make a doc appt. If the day is closed, too many people off that day, you will be marked unexused for the time you are away for the appointment. No appreciation that you are doing all you can to not miss work time. Only a few agents qualify to receive first choice on incoming new policy calls. All the other agents are sitll rated for a minimum amount of new business and life insurance referrals. Insurance rates are high, customers are facing the second increase in rates in two years, already many are leaving due to the first increase.

3.0
Oct 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Financially stable company, excellent benefits, good paperless claims file technology. Good place to start. I have been around for over 20 years and learned a lot. Hanging on for a few more, then plan to move on and work independently, perhaps for Amica, as a large loss and CAT adjuster. That is where the money and the freedom is.

Cons

Amica views it's employees as mere pawns on a home office driven chess board. You will get promoted, even if you are not all that good at your job, if you move all around the country at their beck and call. Try to put down roots and raise a family and you are blackballed and sidelined. I Pathetically incompent people are kept on board which brings down morale as the performers have to carry the load. They are like cancer and need to be removed, but the company buries it's head in the sand and lets them carry on. Accounting background CEO. Nice guy, but staffing is not adequate to keep up with the seemingly endless supply of crap business that the Sales side is writing. Amica is like the Titanic. Beautiful ship, thought to be unsinkable at the time and we know how that went. Time to change course folks. Sales needs to be accountable for the loss experience they are incurring with the new business.

Viewing 1003 - 1005 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.