Amica Insurance reviews

- pay not commensurate with years of loyalty nor contributions

Whoever makes decisions for front line employees is very out of touch and doesn’t know what it’s like to be on the phones all day. The goals are unrealistic, our systems or not reliable. We are expected to handle 20 or more states AND sound knowledgeable…. Having a bad day or feel sick well you can’t use PTO with out being penalized. Want a promotion? Well it’s not possible unless you are perfect. Oh they also expect you to take 20 calls a day and only follow up on files with 45 min of your day. It’s not possible.