Amica Insurance reviews

3.9

74% would recommend to a friend

(1,023 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jun 13, 2023

Declining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Variety of clubs to belong to Good benefits Bonus incentives

Cons

Not everyone trained the same Constant changes to policies and procedures are making things more difficult for employees and customers Obvious favortism Using earned time counts against you 1 minute late counts against you

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Amica Insurance Response
3y
Thank you for your review and the positive comments about Amica’s benefits. When it comes to some of the other feedback you’ve shared, we’d like the opportunity to learn more about your experience and discuss these concerns directly. Please email us at employeefeedback@amica.com so we can get in touch with you and address any questions you may have. Thank you.
5.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great work environment, excellent benefits not just including health coverage, employee discounts, college tuition reimbursement, and so much more.

Cons

Call center hours are difficult for work/life balance. Customer service can be difficult because not all customers are happy customers.

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Amica Insurance Response
3y
We appreciate your five-star review, and we’re glad to hear that you’re enjoying Amica’s environment and benefits! If you’re interested in sharing additional feedback with us directly, we’d be happy to hear from you. Please email us at employeefeedback@amica.com if you’re interested. Thank you!
3.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

401k match better than most

Cons

Old tech, no pay for renewals

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Amica Insurance Response
3y
Thank you for taking the time to review us on Glassdoor. We’d welcome the opportunity to learn more about the experience you had during your time at Amica. If you’re interested, please feel free to email us at employeefeedback@amica.com with additional details. Thank you.
Viewing 265 - 267 of 1,023 Reviews

Glassdoor has 1,073 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.