Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 21, 2023
Recommend
CEO approval
Business Outlook

Pros

plenty of *butt* time, and a lot of the work is enjoyable. and there is a big feeling of pride when you're away from work and you see the train you just worked speeding past you.

Cons

however, many of the people you interface with are bad communicators. they expect you to read their mind, and treat you rudely when that doesnt work. this extends up into management especially. definitely a fairly conservative environment as well. seemed like for several roles they only hired men. in a related note, the cleaner jobs were disproportionately occupied by women. as well, I heard stories of transphobic events taking place there. and I personally experienced many uncomfortable stares when it would come up in conversation that I was gay.

3.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

After years working in various union and management positions, and directing operations, I took a step back for a worker bee position, which allowed me to stay put in the same industry for my kids' sake. Operations with my former company had relocated several states away. The pay is decent, but nowhere near what I was earning before. Can make six figures, but you probably won't have 2 days off a week.

Cons

It's repetitive, routine, and often thankless. If there's a service disruption, or operations issue, you're mostly on your own. The mid-level managers leading often have less experience than I do, and don't want my input, so I'm often forced to sit back and watch, while everything burns around me. It's an ok job if you know how to budget and want to pay your bills, but you won't become rich just from working here.

3.0
Apr 7, 2023

Decent

Recommend
CEO approval
Business Outlook

Pros

Free rides on the train

Cons

Not sticking to their word about advancement

Viewing 301 - 303 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.