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      Amtrak

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      Amtrak reviews

      3.6

      70% would recommend to a friend

      (1,273 total reviews)

      Stephen Gardner

      68% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      1K reviews
      3.0
      Nov 17, 2022

      OMF

      Carman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great employees. Won't work hard at all

      Cons

      the management sucks . No sense of direction. And they will not appreciate the work you do

      3.0
      Nov 16, 2022

      A Good Opportunity

      Club lounge agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to learn a great deal. I am a strong trainer, a purchasing agent, a greeter, an announcer, able to assist with food styling, inventory, coffee service, coordinate the cleaning; worked with MS Office. Able to assist Passengers with ticketing, and boarding. Assisted passengers with local restaurants, hotel suggestions and local transportation advice.

      Cons

      The lounge is staffed with only one agent per 8 hour period.

      4.0
      Nov 14, 2022

      IT department is incompetent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always someone willing to teach. Good work/life balance

      Cons

      IT is an absolute nightmare. Access to programs/licenses is a headache - I went without simple programs such as Adobe pro for months even after so many calls/tickets/emails that it was essential to do my job.

      Viewing 361 - 363 of 1,273 Reviews
      Related searches: Amtrak jobs | Amtrak salaries | Amtrak benefits | Amtrak interviews | Amtrak conversations
      ReviewsAmtrak reviews

      Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.