Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 30, 2022

Manager

Recommend
CEO approval
Business Outlook

Pros

Ok pay as a manager

Cons

Not great benefits as a manager

4.0
Sep 28, 2022

Shifting culture, hopefully improving soon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There was a shared sense of mission at Amtrak.

Cons

Priorities shifting quickly, poor career development and retention for junior employees

1.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Free rail travel Good benefits

Cons

Senior management changes policies constantly. No consistency in policy. Constant negative reinforcement and focus on what you didn’t do, never what you did well. Favoritism for employees they deem “special” Zero training. People are quitting and the remaining employees are left to handle a obscene amount of work. In order to get ahead one is expected to be available to the company 24/7.

Viewing 385 - 387 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.