Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,482 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 70% of employees would recommend working at Amtrak to a friend and 58% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Amtrak. This rating has been stable over the past 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Good benefit and decent paid" ((in 206 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 190 reviews)); "Great team and people." ((in 77 reviews)); "Good for Work life balance" ((in 27 reviews)); "Retirement is good." ((in 26 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 36 reviews)); "Too many managers get in the way" ((in 33 reviews)); "Poor leadership and financially unstable" ((in 25 reviews)); "Culture is terrible." ((in 25 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 21 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

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Amtrak

Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.1

Work/Life balance

2.9

Senior management

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 4, 2022

Good job

Locomotive engineer

Recommend

CEO approval

Business Outlook

Pros

The paychecks are good mostly

Cons

New management is always cutting jobs

4.0

Aug 31, 2022

Good company to work

Sheet metal technician

Recommend

CEO approval

Business Outlook

Pros

Good company to work for and start your career. Lots of different positions and they promote from within often. Once you get to a craft abs your maxed out in pay there’s no where else to go unless you get in to management. You can definitely make more money elsewhere as a journeyman OT is becoming harder to come by but the work environment is not as demanding as it will be out there.

Cons

Once you get to a craft and your maxed out in pay there’s no where else to go unless you get in to management. You can definitely make more money elsewhere as a journeyman OT is becoming harder to come by but the work environment is not as demanding as it will be out there.

2.0

Aug 30, 2022

Zero work life balance

Engineer

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, union protection but the union is fighting with one arm tied behind its back after 40 years of crony capitalism dismantling labor protections

Cons

I worked out of NYC and they don't pay anywhere near enough to live close to work so I spent 20-30 hours a week traveling to and from work. They say they don't tell you where to live... except every other week when you get paid. Also, nights weekends and holidays and possible decades of being on call will ensure you'll never have a social life, marriage fail and children never see their parents .

Viewing 391 - 393 of 1,273 Reviews

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Jobs at Amtrak

Chef - On Board Customer Service - 90348593 - Chicago

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