Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 24, 2022

Union is horrible

Recommend
CEO approval
Business Outlook

Pros

Easy job. Lots of good people.

Cons

Low seniority employees pay as much as high seniority employees but far more benefits go to the high seniority. It took me 2 weeks of observation to make a determination that my foreman was a former gangbanger simply by his mannerisms, incompetence, and total lack of professionalism.

1.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

High pay with no degree, just pass a drug test. Health insurance is great (but they are trying to change that, and prescription coverage sucks).

Cons

Work life balance? Not even close. They pay you so they own you. Plenty of good individuals in management, but horrible system has evolved that does not treat people as people. Doesn't matter if you work six days a week, live in a hotel, and have doctor's notes for all absences, miss 11 days in a year and you are fired. All poor decisions regarding service eventually trickle down to the conductor, who has no time to fix it and is busy focusing on safety, making the actual work more stressful than it should be (at least if you care about the passengers who are suffering due to poor decisions made high above you).

Viewing 463 - 465 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.