Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,483 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 70% of employees would recommend working at Amtrak to a friend and 58% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Amtrak. This rating has been stable over the past 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 199 reviews)); "Benfits..the pay is good room for growth...you get to see a lot of america by train." ((in 186 reviews)); "Great team and people." ((in 72 reviews)); "Good for Work life balance" ((in 30 reviews)); "Good salary and tips" ((in 28 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Too many managers get in the way" ((in 37 reviews)); "Long hours and unexpected over time" ((in 35 reviews)); "Terrible leadership" ((in 24 reviews)); "Culture is terrible." ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Mar 8, 2022

Great

Senior manager procurement

Recommend

CEO approval

Business Outlook

Pros

Great spectacular good wonderful not bad

Cons

None I can comment on

5.0

Mar 7, 2022

Great benefits and growth

Recruiter

Recommend

CEO approval

Business Outlook

Pros

New benefits added this year for expanded parental leave, PTO Growth opportunities Free train travel across the country Nice coworkers Opportunity to make an impact at an exciting time

Cons

No real cons. Some jobs allow for more wfh flexibility than others so if that’s important to you make sure to ask.

3.0

Mar 3, 2022

Its okay

Railroad conductor

Recommend

CEO approval

Business Outlook

Pros

The pay is great for not having to go to college. Retirement is amazing if you hit 30 years (100% of your salary) The people you work with are all different.

Cons

Management has been terrible as of the submission of this review. Morale has been low and it's honestly all their fault. Trainmen get treated like second-class citizens. No one knows anything when it comes to military leave, and if they do they are not 100% honest and forward with how everything is done. information rarely shared. Covid-19 was handled dangerously and unorganized. NO SICK DAYS even though we work in the elements or around hundreds of passengers a day. You get 2 weeks of vacation until you hit 7 years then you get 3, you get your 4th week around 15 years, and your 5th week around 25 years.

Viewing 475 - 477 of 1,274 Reviews

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Jobs at Amtrak

Chef - On Board Customer Service - 90348593 - Chicago

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Its okay

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