Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 3, 2021

Don't believe the Hype

Recommend
CEO approval
Business Outlook

Pros

The work was interesting. There were many smart people at the table of Technology. Working for an organization like Amtrak had some interesting potential with the plans and proposals for the future.

Cons

Terrible execution of long ranged plans. Even considering the pandemic, the senior management was more interested in jockeying for position than actually getting things done. Extremely toxic environment, which you don't realize until you are out of it. Mistakes are punished instead of coached. People are afraid to try new things or push against the norm, even if it has benefit at the Enterprise level. Staffing evaluations for tough times seemed random and not even mathematically focused. It felt as is some decisions were based on titles, not realizing what the employee brought to the company.

1.0
Nov 2, 2021

Biased

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits: RR retirement, free train ride, health...etc.

Cons

Manager positions are reserved for non protected classes!

4.0
Oct 25, 2021

Good now

Recommend
CEO approval
Business Outlook

Pros

Areas with good leadership can be great teams to work with, doing work that matters. Travel benefits on trains are nice. Diversity and Inclusion is clearly a priority.

Cons

The culture shifts over the years based on leadership, and federal support.

Viewing 529 - 531 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.