Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jul 2, 2019

Overall Good

Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits, Excellent Pay, Excellent Retirement! Friendly Co-Workers, Family like environment.

Cons

Don't plan on having a weekend off. Too many Chiefs, not enough Indians. They're always looking to "optimize". Understaffed, and Overworked at times, and getting positions filled is like pulling teeth.

3.0
Jun 23, 2019

Operator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits good pay.. free travel

Cons

Management is never on the same page .. too many bosses

3.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of exposure to a diverse amount of railroad projects There are a ton of good-hearted and well-experienced people 4 weeks vacation/sick standard Railroad Retirement for all Easy mobility between career paths and departments

Cons

50% of the office staff is dedicated essentially to collecting data or following ridiculous paperwork workflows, which is very frustrating. Nothing works fast If you take a production or field position, you will not be able to have a life outside of work. Management will constantly take away support and resources and ask for the same production. Pay is ok, I wouldn't say it's great. Benefits are just as crappy as everywhere else since OC was mandated. The yearly bonus is kind of a lottery, it based on factors you can't control through a poorly planned system. So if the numbers happen to work out, you get a bonus. Performance bonuses don't exist, other than in a handful of rare special projects. Tuition assistance is laughable, $5k a year. Internal raises are inflation only, even with a promotion it's difficult to get compensated.

Viewing 769 - 771 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.