Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 20, 2019

Very unhealthy

Recommend
CEO approval
Business Outlook

Pros

Crew becomes your "family" for life

Cons

All Amtrak is concerned with is getting the rail cars from point A to B. They DO NOT care about the passengers and even less about the employees. I had to retire because my body became SO physically ill from lack of sleep, I contracted a chronic, incurable disease.

1.0
Feb 16, 2019

Why can't I give a ZERO Rating?

Recommend
CEO approval
Business Outlook

Pros

Truthfully there are not many pros of working at Amtrak anymore. The CEO (Anderson) and CAO (Stadler) are slowly taking all the benefits away from the employees to increase their salaries/bonuses. The people that do the real work are no longer happy and internally the place is falling apart, as executive management is working to make the company more "efficient." However, the company is no longer effective. They will take their money and leave at some point while Amtrak is going to be left in a huge mess. That is the problem with bringing executives in out of retirement...very easy to cut much needed money from the budget and disappear after the damage is done saying look what I did and blame the problems on the next CEO. Oh, did I mention executive management will leave with full pockets for sitting at home and making bad decisions.

Cons

Too many to list. The only way I would ever suggest coming to Amtrak is if you have no other options. If so, use it as a stepping stone and get out fast.

Viewing 784 - 786 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.