Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,483 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 70% of employees would recommend working at Amtrak to a friend and 58% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Amtrak. This rating has been stable over the past 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 199 reviews)); "Benfits..the pay is good room for growth...you get to see a lot of america by train." ((in 186 reviews)); "Great team and people." ((in 72 reviews)); "Good for Work life balance" ((in 30 reviews)); "Good salary and tips" ((in 28 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Too many managers get in the way" ((in 37 reviews)); "Long hours and unexpected over time" ((in 35 reviews)); "Terrible leadership" ((in 24 reviews)); "Culture is terrible." ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Sep 11, 2018

Toxic work enviroment

Conductor

Recommend

CEO approval

Business Outlook

Pros

Pay, nothing else abosolutly nothing.

Cons

Company activly looks for and invents reasons to harass the hardworking employees, while the ones that should be fired are prometed or kept around because of affirmative action. Hard work and thinking outside the box is discurraged. Managers spend more time inflating their efo than actually managing. Company policies and union agreements only apply when it benefits the company not the employee, and if you dont like it quit.

4.0

Sep 6, 2018

Pleasant

Senior manager, labor relations

Recommend

CEO approval

Business Outlook

Pros

Good benefits, free train travel, loved the business.

Cons

Having to deal with Congress every year to obtain money for operations and arbitrations.

2.0

Sep 5, 2018

Definitely needs to cut red tape!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great money and wonderful people to work with

Cons

Too much push back to implement new ways to doing things

Viewing 817 - 819 of 1,274 Reviews

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Jobs at Amtrak

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MACHINIST JOURNEYMAN (diesel/auto mechanic) - 90351879 - Rensselaer

Amtrak

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Toxic work enviroment

Pleasant

Definitely needs to cut red tape!

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