Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amtrak

      Is this your company?

      Amtrak reviews

      3.6

      70% would recommend to a friend

      (1,274 total reviews)

      Stephen Gardner

      68% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.5

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.9

      Senior management

      Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jul 27, 2018

      Good Money, Terrible Job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is outstanding! You get to travel via train and meet new and interesting people.

      Cons

      You will work for your money. Depending on your position, there are no hours of service. So they can have you working for 24hours if need be. They don't care about their employees and go back on their own policies just to satisfy the customer even if the customer is wrong. They repreman you for enforcing their own policies!

      5.0
      Jul 16, 2018

      Great opportunity for all people.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture. Employees do not have to look over their shoulders.

      Cons

      Nothing. Company trays employees right.

      3.0
      Jul 16, 2018

      Worst management and leadership ever.!!!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good and retirement is better than social security.

      Cons

      The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

      Viewing 832 - 834 of 1,274 Reviews
      Related searches: Amtrak jobs | Amtrak salaries | Amtrak benefits | Amtrak interviews | Amtrak conversations
      ReviewsAmtrak reviews

      Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.