Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 20, 2018

Always heard it was a good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convenient location Fair compensation Knowledgeable people Work from home options

Cons

Left hand doesn't know what the right hand is doing - Fractured organization - people in Philadelphia, Wilmington and D.C all having the same titles, doing the same job but nobody what anyone else is working on Too many contractors that don't know what they are doing and are put in positions that employees should have Amtrak management has no faith in their employees CIO has no regard for employee ideas Constantly reorganizing making the organization worse People that have been with Amtrak for 15-20 years don't want to share information Vendors are given all of the power, management refuses to call them to task Vendors force Amtrak to remove Amtrak employees from projects, even trying to have them fired No money in the budget to maintain the facilities - replace light bulbs, clean carpets, fix server room issues Management doesn't back their employees

5.0
Mar 11, 2018

reservation agent

Recommend
CEO approval
Business Outlook

Pros

flexible schedules, great benefits, good working environment and opportunity for rapid advancement.

Cons

systems aren't matching up with customer experience

5.0
Mar 10, 2018

Amtrak

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work

Cons

Management can be all over the place at times

Viewing 859 - 861 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.