Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Feb 24, 2025

Great People, Disorganized leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amtrak employees are generally great, pay is reasonable, and the mission of providing passenger rail in the USA is important

Cons

Upper level management is disorganized, there are a lot of internal politics, and the C-suite is more concerned with complying with Trump than looking out for their employees. There are also very few opportunities for upward mobility. There as been an unofficial or official hiring freeze for almost a year and a half, and with the current admin, I can only imagine this getting worse. I would NOT recommend joining Amtrak if you value job security.

2.0
Feb 22, 2025

Train Director position

Recommend
CEO approval
Business Outlook

Pros

Schedule is great, pay is great

Cons

Leadership is not trained in the field of expertise that they supervise. Makes job difficult given the amount responsibility on the train director

1.0
Feb 7, 2025

Work Somewhere Else

Recommend
CEO approval
Business Outlook

Pros

Decent healthcare? Free Trains? Computers?

Cons

- CEO and C-Suite have no spine, - Difficulty in career advancement despite demonstrated achievements and aptitude - Pay package is arguably lacking - Horrible bureaucracy which slows efficiency - Lack of human resources for complex tasks - Lack of governance and blame from the top ondown

Viewing 88 - 90 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.