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      Amtrak

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      Amtrak reviews

      3.6

      70% would recommend to a friend

      (1,273 total reviews)

      Stephen Gardner

      68% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.5

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.9

      Senior management

      Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Jan 5, 2017

      Doing more with less

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The RRB Pension is very good and free train travel for you and your spouse is a great benefit. The Railroad is a interesting business to learn.

      Cons

      Hiring and firing is fairly regular. Constantly trying to cut cost to the point of not havong enough FTE in the Management departments that run the company. Low budget outsourcing contracts systems are out of the box with no money to upgrade or enhance. Due to lack of management employees many HR functions are falling out of compliance and laws.

      2.0
      Jan 4, 2017

      Change is on the horizon...hopefully.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free / discounted rail travel for immediate family. New CEO brings promise of hope to the organization.

      Cons

      Extremely bureaucratic. Not a learning organization. People will do the same job for years. Government / entitlement mentality among union and management employees. "Good ole boy" network thrived under former CEO. Few with great educational backgrounds and experience outside of the organization. The same folks do all of the work. Resources go to those that jump up and down and complain the most. New hires do not come from top tier organizations so few fresh, cutting edge ideas are brought in. Leadership completely unable to make decisions under previous CEO. You could really count the good leaders on one hand and they weren't in the right positions. Too many executives...not enough folks doing the work. New CEO is working quickly to change this. So far, so good.

      3.0
      Jan 3, 2017

      Managerial

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company with service to customers and reknown

      Cons

      Consistent changes in the environment

      Viewing 973 - 975 of 1,273 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.