Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,482 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 58% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Amtrak. This rating has been stable over the past 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (15) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 201 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 185 reviews)); "Great team and people." ((in 76 reviews)); "Good for Work life balance" ((in 26 reviews)); "Benefits they are great for retirement" ((in 25 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Too many managers get in the way" ((in 36 reviews)); "Long hours and unexpected over time" ((in 35 reviews)); "Culture is terrible." ((in 24 reviews)); "Terrible leadership" ((in 22 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 21 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,273 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Aug 31, 2016

Not the private sector

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity for advancement, decent salaries

Cons

Terrible bureaucracy, no funding, less than stellar employees being promoted around you, too many lifers who dont care about the company

3.0

Aug 29, 2016

Financially rewarding

Train conductor

Recommend

CEO approval

Business Outlook

Pros

The pay keeps me at this job. The fact that you are home every night. The fact that you get to meet people from all walks of life.

Cons

Management preaches safety but they are not safe about operations at all. Your job is threatened every day if you sneeze the wrong way. Their business practice is not the best and 90% of the people calling the shots never worked in the field.

3.0

Aug 17, 2016

All perception

Management

Recommend

CEO approval

Business Outlook

Pros

Great people, tolerable pay, free/reduced train travel if you can spare the time. 401k match is stupendous @ 7%. Resiliency and flexibility are necessary for survival

Cons

What's a bonus...received payout 1 time in 4 years and it was only partial. Can't manage their financials and directives to do so ignored by siloed departments. Little to no professional development, decisions made by guts vs hard facts. It's always a dire financial outlook. CYA is a mantra

Viewing 1000 - 1002 of 1,273 Reviews

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Amtrak

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