Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 10, 2013

Senior Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits - caveat - now being removed.

Cons

People have been promoted to management from the ranks for the most part and continue to pay their union dues in case they get fired as a manager, and so they do not manage. Antiquated, kept in the past, new ideas are not particularly welcomed, "this is how we've always done it" is the # 1 phrase. The benefits which kept people here are being taken away and as such anyone coming in the door or who have come in the last five years have no reason to stay as they aren't paid market wages. Check the case law if you want to see how adept Amtrak is at violating EEO laws.

4.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting, never stultified by micro management. Skills are honed and re-honed to meet the changing needs of the public and ever growing technology

Cons

None to mention at any length. Newer employees sometimes don't get the tradition or sense of railroading but that is not the fault of the company

4.0
Nov 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Current desire and willingness to run it like a business and align to corporate strategy and goals. Very good retirement and fringe benefits and competitive IT salary. Safety is number one and concern for environmental awareness.

Cons

The ongoing organizational changes needs clear and effective process and communication plus clarity on new roles and responsibilities are lagging behind.

Viewing 1198 - 1200 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.