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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,272 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 5, 2016

      Ticket agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair wage. Benefits day one. Semi-flexible

      Cons

      No set schedule. Working with different managers and attitudes. Dealing with rude customers while keeping a smile

      3.0
      Apr 5, 2016

      Contractor with Amtrak

      Contractor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Semi-competitive compensation. Many contracting companies will post all available positions at one flat rate, never revealing how much they are keeping. PCN will actually be up front about the ability to pay commensurate to the contract. They won't give out how much they get, but they do actually talk with you. Health insurance offering wasn't the greatest if you have a family, but if you are single it was fine. Paid time off for the contract was respectable, and the ability to use it was pretty open.

      Cons

      Contract with Amtrak went downhill due to Amtrak changing direction. Amtrak's change will hurt their process/company, unfortunately PCN wasn't able to keep our team together during this change. I wouldn't place the blame on PCN solely, but silence during this process definitely made people leave faster. Talent of people brought on varied greatly. Some outstayed their place long after their performance tanked, while others showed great skill in adapting to new situations. I would recommend consulting with you team for the people you hire as the team you place them with will know if they will work out.

      5.0
      Mar 8, 2016

      Union protects jobs.

      Rsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the company. Amtrak pays great and the benefits when employed full time are great.

      Cons

      Everyone starts off as an part time employee. Everything is ruled by seniority.

      Viewing 1201 - 1203 of 1,272 Reviews
      Related searches: Amtrak jobs | Amtrak salaries | Amtrak benefits | Amtrak interviews | Amtrak conversations
      ReviewsAmtrak reviews

      Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.