Question 1

Is Amtrak a good company to work for?

Accepted Answer

Amtrak has an overall rating of 3.5 out of 5, based on over 1,480 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern, Engineer and Coach Cleaner.

Question 2

Does Amtrak pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Amtrak?

Accepted Answer

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at Amtrak?

Accepted Answer

Intern (41), Railroad Conductor (32), Electrician (29), Customer Service Representative (26), Locomotive Engineer (24), Coach Cleaner (22), Lead Service Attendant (20), Reservation Sales Agent (20), Engineer (19), Manager (18), Project Manager (15), Journeyman Electrician (14), Conductor (13), Trackman (12), Train Conductor (12)

Question 5

What are the pros of working at Amtrak according to real employee reviews?

Accepted Answer

"Amtrak pays great and the benefits when employed full time are great." ((in 196 reviews)); "Benfits..the pay is good room for growth...you get to see a lot of america by train." ((in 189 reviews)); "Great team and people." ((in 78 reviews)); "Good salary and tips" ((in 28 reviews)); "Good for Work life balance" ((in 27 reviews))

Question 6

What are the cons of working at Amtrak according to real employee reviews?

Accepted Answer

"Long hours and unexpected over time" ((in 38 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Culture is terrible." ((in 25 reviews)); "To much nepotism,  they tend to promote ,younger people" ((in 23 reviews)); "Terrible leadership" ((in 22 reviews))

Question 7

What are employees saying about Amtrak layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

Amtrak

Amtrak reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lead Specialist

great company to work for

Call Center

Amtrak reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Amtrak reviews FAQs