Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,485 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 72% of employees would recommend working at Amtrak to a friend and 61% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has been stable over the past 12 months.

How satisfied are employees working at Amtrak?

72% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 193 reviews)); "Benfits..the pay is good room for growth...you get to see a lot of america by train." ((in 180 reviews)); "Great team and people." ((in 71 reviews)); "Good for Work life balance" ((in 29 reviews)); "Good salary and tips" ((in 25 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 36 reviews)); "Too many managers get in the way" ((in 34 reviews)); "Terrible leadership" ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews)); "Culture is terrible." ((in 23 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

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Amtrak

Amtrak reviews

3.6

72% would recommend to a friend

(404 total reviews)

Stephen Gardner

71% approve of CEO

61% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.5

Career opportunities

3.4

Culture & values

3.3

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

404 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jun 4, 2021

Great company

Engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits with vacation

Cons

365/24 work days a year

4.0

May 29, 2021

Great company

Sustainability intern

Recommend

CEO approval

Business Outlook

Pros

Nice people, good pay, growth oriented work environment

Cons

Nothing to complain about, I had a great internship experience

3.0

May 13, 2021

Amtrak Conductor

Railroad conductor

Recommend

CEO approval

Business Outlook

Pros

Great pay Free rail travel Great health insurance

Cons

Constant travel 24/7 on call 2hr notice for shift Hazards No sick leave High union dues Broken equipment

Viewing 211 - 213 of 404 Reviews

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Jobs at Amtrak

Reservation Sales Agent - 90344018 - Philadelphia

Chef - On Board Customer Service - 90348593 - Chicago

Electrician Journeyman - 90411431 - Chicago

Sheet Metal Worker Journeyman - 90408216 - Chicago

Electrician Journeyman - 90028043 - Seattle

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Amtrak

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Amtrak Conductor

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