• Regional business performance has declined sharply, and unfortunately, the local leadership team has struggled to navigate tough times.
• Instead of enabling AEs, the response has been excessive internal tracking, manual CRM tasks, and unrealistic KPIs — creating more admin than actual selling time.
• Sales support functions (especially Alliances and Presales head) are only bragging, reactive, or misaligned. AEs are expected to carry the full burden of pipeline generation without adequate structural support.
• Internal meetings and forecast reviews take up a disproportionate amount of time, yet field teams are still expected to hit high customer activity metrics.
• There’s a tendency to shift blame to the field without reflecting on strategy or leadership decisions. Even strong performers have been let go.
• Support from extended teams often depends on senior management visibility, which is not sustainable or scalable.