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      Ancestry

      Engaged Employer

      Ancestry CSA - Customer Service Associate reviews

      2.4

      27% would recommend to a friend

      (14 total reviews)
      avatar

      Howard Hochhauser

      Not enough data to show CEO approval

      28% positive business outlook

      Ratings by category

      2.9

      Culture & values

      2.6

      Diversity & inclusion

      2.5

      Compensation and benefits

      1.9

      Senior management

      1.8

      Work/Life balance

      1.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      1.0
      Mar 16, 2023

      Incompetent

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice tech to use working from home.

      Cons

      Massively underpaid. No bonus structure for CSA but management receive them. Management haven't a clue what they are doing and regularly blame CSA for their own shortcomings, they can't take feedback onboard.

      4.0
      Dec 7, 2021

      Easy job

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and they tend to hire friendly staff

      Cons

      Lack of opportunity if you want to work outside of the call centre

      Viewing 7 - 9 of 14 Reviews
      Related searches: Ancestry Customer Service Associate (CSA) jobs | Ancestry Customer Service Associate (CSA) salaries | Ancestry benefits | Ancestry interviews
      Ancestry reviewsAncestry Customer Service Associate (CSA) reviews

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