Ancestry reviews

Since it is so easy, it gets boring quickly. The clients are often computer/technology illiterate and it can be extremely frustrating to work with them over the phone (you would think clearing the cache and cookies was brain surgery). Very little opportunity for growth and promotion. There were people who had been in the call center for the better part of the decade in the same position or just one level up. Main reasons why I was yelled at on the phone: Products can be buggy at times, terms and conditions are very absolute but easily misunderstood, and Archives.com is just a terrible site. Also just look through the other reviews. Notice the only ones who rate the company high is upper management.

The split offices between Provo and San Francisco adds a few challenges, but nothing too bad. Nothing really bad to say about Ancestry.com. An on-site cafeteria would be nice.